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Email never arrives - Printable Version

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Email never arrives - Dorothy - 07-02-2008

The program tells me the email is sent, but it never arrives. Please advise


RE: Email never arrives - support - 07-02-2008

There are several reason which make this happen.

- Email is sent but blocked by network or firewall
- Email is sent but blocked by anti-virus program
- Email is arrived but drop into JUNK/SPAM folder

You may check the JUNK folder to see if the mail is drop there or not.
For the firewall/anti-virus software concern, you can disable them temporarily for a try.


RE: Email never arrives - carlyse_09 - 01-13-2009


It was happened to me once but after a few days everything works fine.I don't know what seems to be the problem that time.



RE: Email never arrives - support - 01-14-2009

carlyse_09 Wrote:
It was happened to me once but after a few days everything works fine.I don't know what seems to be the problem that time.

Some ISPs may apply limitation on number of emails sent out in certain time interval. (e.g. no more than 10 emails sent within 5 min). They may then block/drop further emails sent out if the sending limit is reached. The time interval and number of emails are different for different ISPs. You may adjust the sending speed so that it can fit your ISP limitation.


RE: Email never arrives - Guest - 10-10-2009

It might have an issue with the anti-virus program. If firewall isn't blocking your ISP may be blocking. Check it.


RE: Email never arrives - alidsalbern - 10-10-2009

It might have an issue with the anti-virus program. If firewall isn't blocking your ISP may be blocking. Check it.