Email never arrives
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Dorothy
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#1
Email never arrives
The program tells me the email is sent, but it never arrives. Please advise
07-02-2008, 06:31 PM
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support Offline
Technical Support
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Joined: Nov 2006
#2
RE: Email never arrives
There are several reason which make this happen.

- Email is sent but blocked by network or firewall
- Email is sent but blocked by anti-virus program
- Email is arrived but drop into JUNK/SPAM folder

You may check the JUNK folder to see if the mail is drop there or not.
For the firewall/anti-virus software concern, you can disable them temporarily for a try.
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Evinco Solutions Limited
http://www.evinco-software.com
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07-02-2008, 09:03 PM
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carlyse_09 Offline
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#3
RE: Email never arrives

It was happened to me once but after a few days everything works fine.I don't know what seems to be the problem that time.
01-13-2009, 09:50 PM
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support Offline
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#4
RE: Email never arrives
carlyse_09 Wrote:
It was happened to me once but after a few days everything works fine.I don't know what seems to be the problem that time.

Some ISPs may apply limitation on number of emails sent out in certain time interval. (e.g. no more than 10 emails sent within 5 min). They may then block/drop further emails sent out if the sending limit is reached. The time interval and number of emails are different for different ISPs. You may adjust the sending speed so that it can fit your ISP limitation.
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Evinco Solutions Limited
http://www.evinco-software.com
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(This post was last modified: 01-14-2009, 01:30 PM by support.)
01-14-2009, 01:29 PM
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Guest
Guest

 
#5
RE: Email never arrives
It might have an issue with the anti-virus program. If firewall isn't blocking your ISP may be blocking. Check it.
10-10-2009, 08:51 PM
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alidsalbern Offline
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#6
RE: Email never arrives
It might have an issue with the anti-virus program. If firewall isn't blocking your ISP may be blocking. Check it.
10-10-2009, 08:54 PM
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