Importing emails
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Guest
Guest

 
#1
Importing emails
When importing emails on a .xls file it just hangs there and nothing happens, I was able to import some emails but it doesnt always work.
I used the sample .xls file but doesnt always work.

Please advise.
09-07-2007, 03:43 AM
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johnny Offline
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Posts: 2
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Joined: Sep 2007
#2
RE: Importing emails
Guest Wrote:When importing emails on a .xls file it just hangs there and nothing happens, I was able to import some emails but it doesnt always work.
I used the sample .xls file but doesnt always work.

Please advise.

Oh and also I tried uploading a list twice to different groups and only worked once the second time it just hung there for aprox 35min then i canceled the process.

I run winXP on new PC with 1gig of ram.
09-07-2007, 07:32 AM
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support Offline
Technical Support
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Posts: 302
Threads: 19
Joined: Nov 2006
#3
RE: Importing emails
johnny Wrote:Oh and also I tried uploading a list twice to different groups and only worked once the second time it just hung there for aprox 35min then i canceled the process.

I run winXP on new PC with 1gig of ram.

Please note the following in preparing your import file
- The header row should be kept there unchanged.
- Your record should be added line by line
- Field "Email" is required
- All other fields are optional, you can simply leave it blank.

The sample file can also be found here:
http://www.evinco.com.hk/robomail/doc/sa...rtFile.xls

You are advised to close the Excel file while importing the file.

You can also email us (support@evinco.com.hk) your import file and we can take a look to see if any problem inside.
Technical Support
Evinco Solutions Limited
http://www.evinco-software.com
- Provides innovative business software
(This post was last modified: 09-07-2007, 12:10 PM by support.)
09-07-2007, 12:08 PM
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