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Frequently Asked Questions
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Technical Support
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Frequently Asked Questions
Q: Our company has different bank accounts for different purpose. Is it possible to have different cheque books in the ChequeSystem?
A: Yes. In ChequeSystem, you can set different cheque books to manage different accounts.


Q: I can't find my bank's template, can you help to set it in?
A: You can send us a copy of your cheques. Our support team will help you to create the cheque template. You can send us email support@evinco-software.com or fax to 3020-9588.


Q: What types of printer ChequeSystem supports?
A: ChequeSystem supports Laser Printer, InkJet Printer and Dot-Matrix Printer. As different types have different printing alignment, before printing your cheque, you may need to set the "Printer Settings" under "Settings" to fit your printer.


Q: Is ChequeSystem support batch printing?
A: Yes. Batch printing is one of the advance feature in ChequeSystem. You can prepare all the cheques and print them all in a batch. You can find the functions under "Tools" menu.


Q: Is there any backup/restore features?
A: The backup/restore features are provided in the registered version. It allows to backup all the documents and related data, reports, and all the settings into a zip format.


Q: There is a void function in the cheque. If the cheque is void, will it count in the report?
A: No, it will not get into calculation if the cheque is void.

Q: I lost my license information. Can you help?
A: Please go to Retrieve License Information page to retrieve your license information.
http://www.evinco-software.com/eng/lost-license.php
Technical Support
Evinco Solutions Limited
http://www.evinco-software.com
- Provides innovative business software
(This post was last modified: 09-01-2011, 12:03 AM by support.)
02-29-2008, 12:37 AM
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