Understanding Printable Area:

Most thermal printers have a smaller printable area than their stated paper width. For example, an 80mm printer might only print on 72mm, and a 58mm printer might only print on 48mm.

Therefore, you must consider appropriate margins when designing your receipts or printouts.

Finding the Optimal Margin Settings:

The ideal margin settings depend on your specific printer model. Here’s a step-by-step process to find the perfect settings:

1. In the main menu, click “Document Settings“, choose document type and choose “Design“.
2. Document Design Windows will be shown.
3. On the left, click to change to Paper section.
   
4. Initial Test:

Begin by setting a left margin of 0mm and a right margin of 10mm. This provides a generous right margin to prevent text from being cut off.

After saving the settings, create a new test receipt and print it.

5. Assess the Output:

Examine the printed receipt.
If text is cut off on the right: Increase the right margin further.
If the text is completely printed but not centered: Proceed to next step.

6. Fine-Tuning for Center Alignment:

If the text is printed completely but isn’t centered, you’ll need to fine-tune the margins. Gradually increase the left margin while simultaneously decreasing the right margin.

Create a new test receipt and print, after each adjustment. Aim for a balanced appearance with text centered on the page.

Example:

1. In our testing with an 80mm printer (72mm printable area), if we set the left and right margin both as 5mm, the text is cut off on the right.
   
2. We then set the left and right margin to 0mm and 10mm. All the content can be printed out completely.
   
3. However, the print out is not align center perfectly. So, we increase the left margin a little bit (2mm) and reduce the right margin to 8mm simultaneously. Now, the print out is fit perfectly.

   

Important Considerations:

• Create a new receipt: Always create a new receipt after adjusting the margin settings to test the changes.
• Iterative process: Finding the perfect margins may require several iterations of adjusting and printing test receipts.
• Consult your printer’s specifications: Refer to your printer’s manual for information about its printable area.

By following these steps, you can ensure your receipts print correctly and look professional. If you continue to experience issues, please contact our support team.

The post How to Adjust Receipt Margins for Optimal Printing appeared first on Quick Receipt Help Center.

Icon Bar and Preview Screen

At the top of the Receipt screen, you’ll find the Icon Bar, offering convenient functions:

• Save – Save the current receipt
• Generate – Generate a packing list from the current receipt
• Print – Print the current receipt. Click the dropdown button to choose Print Two Copies
• Mail – Mail the current receipt as PDF. Click the dropdown button to choose Mail as JPG
• Export – Export the current receipt into PDF or JPG

The preview screen is located on the right-hand side and will automatically refresh whenever changes are made to the receipt.

MainTabs

The screen is divided into three main tabs: Document Details, Private, and Printed Records.

1. Document Details

   This tab allows you to prepare the receipt. The document number is automatically assigned based on your settings. Here, you can specify the date, enter customer and item information.

   

   To add items, simply click the [Load from Item List] button below the item table, which can load information from the Item List. Configurable options such as discount, tax, and tendered can be enabled or disabled. To input a discount or tax, click the […] button on the right, allowing you to enter either a percentage or a value. Total and other relevant fields will be automatically calculated.

   

   Please note that the layout and fields may vary depending on your individual design preferences of the document.

2. Private

   In this tab, you can set the document status and add private comments. Any information entered under this tab will not be displayed in the output document.

   

3. Printed Records

   Whenever a document is printed, a copy is saved, and those copies are listed in this tab. By clicking on the printing time, you can access the related printed copy for reference.

   

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