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ChequeSystem Frequently Asked Questions

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Q: We have different bank accounts for different purpose. Is it possible to have multiple cheque books in the ChequeSystem?

A: Yes. In ChequeSystem, you can set different cheque books to manage different accounts.

Q: I can't find my bank cheque's layout, can you help to set it in?

A: You can send us a copy of your cheques. Our support team will help you to create the cheque layout. You can send us email info@evinco-software.com or fax to (852) 3570-8230.

Q: What types of printer ChequeSystem supports?

A: ChequeSystem supports Laser Printer, InkJet Printer and Dot-Matrix Printer. As different types have different printing alignment, before printing your cheque, you may need to set the "Printer Settings" under "Settings" to fit your printer.

Q: Does ChequeSystem support batch printing?

A: Yes. Batch printing is one of the advance feature in ChequeSystem. You can prepare all the cheques and print them all in a batch. You can find the functions under "Tools" menu.

Q: Will the existing data keep after I register the software?

A: Yes. All the existing data/settings will be kept after registration.

Q: Is there any backup/restore features?

A: The backup/restore features are provided in the registered version. It allows to backup all the documents and related data, reports, and all the settings into a zip format.

Q: There is a void function in the cheque. If the cheque is void, will it count in the report?

A: No, it will not get into calculation if the cheque is void.

Q: The date format of my bank cheque is MM DD YYYY. How can I change the date format?

A: Different bank cheques may have different date formats, you can change the date format in the cheque layout.
Please click menu "Management > Cheque Layout List". You can choose your bank cheque layout and double click to edit it.

In the edit windows, you can change the date format.
Once the layout is updated, the date format in the cheque will be changed accordingly

Q: I lost my license information. Can you help?

A: Please go to Retrieve License Information page to retrieve your license information.

Q: Is there any forum I can post my question about the software?

A: Yes. We have a discussion forum for ChequeSystem software. Visit Evinco Support Forum

Q: How to transfer the software to new machine?

A: Please follows the steps below.
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1. Backup your data in old machine
In menu "Tools > Backup", save your data into a zipped file.
Please keep the zipped file in safe place (not under ChequeSystem folder)

2. Uninstall the software in old machine

3. Install the software in new machine

4. Restore your data in new machine
In menu "Tools > Restore", locate your zipped file and start restoration.

5. You may need to perform registration again. It can be done via menu "Help > Register".
Please use your license information for registration.
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Q: How to perform version upgrade?

A: Please follows the steps below to perform upgrade.
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1. Start ChequeSystem as usual.

2. Backup your ChequeSystem data.
In menu, choose Tools > Backup, and provides your backup filename (says, C:\chequesystem_backup.zip) and start the backup process. Please keep your backup copy in safe place (not under ChequeSystem folder)

3. Close ChequeSystem

4. Uninstall your existing ChequeSystem
In Windows > Start > Program Files > ChequeSystem > Uninstall ChequeSystem

5. Get ChequeSystem
Download latest version of ChequeSystem Software

6. Install ChequeSystem with the downloaded setup.exe

7. Start the ChequeSystem as usual

8. Restore your backup data
In menu, choose "Tools > Restore" and locate your backup copy (C:\chequesystem_backup.zip) and start the restore.

9. You may need to restart ChequeSystem after restoration.

10. Done.
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