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New folder place C:\Users\User Name\Documents\EasyBilling - Printable Version

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New folder place C:\Users\User Name\Documents\EasyBilling - serge - 03-26-2010

Hello
eVinco support

I have Win7 in russian, However, I have one problem. Always I move all files C:\Users\User Name\Мои документы\EasyBilling into this safety place into D-disk: D:\Мои документы\EasyBilling. This folder "Мои доументы" move by program's way: folder properties -> safety -> place -> new folder place. Now, I cannot open EasyBilling, pls see, there is picture, app. What can I do, It is very more problem for me, pls asap I ask you to help me.

Tks, Serge
Hello
eVinco support

What can I do, It is very more problem for me, pls asap I ask you to help me.

Tks, Serge
Hello
eVinco support

yes, I had moved this folder D:\Мои документы\EasyBilling to C:\EasyBilling also I wrote in RegEdit: .... your instructions. All right All open now. ... But, It's safety for other programs? I have folder "Мои документы" (it's system folder, here there are very much many other folders to our application) ? Pls inform me: all are correct therefor

I thank you
Serge P.


RE: New folder place C:\Users\User Name\Documents\EasyBilling - support - 03-26-2010

(03-26-2010, 10:07 AM)serge Wrote: Hello
eVinco support

yes, I had moved this folder D:\Мои документы\EasyBilling to C:\EasyBilling also I wrote in RegEdit: .... your instructions. All right All open now. ... But, It's safety for other programs? I have folder "Мои документы" (it's system folder, here there are very much many other folders to our application) ? Pls inform me: all are correct therefor

I thank you
Serge P.

Yes. It's okay.

This is the working logic of EasyBilling.
When EasyBilling start, it will read the registry and find the EasyBilling folder.
So, it locates D:\EasyBilling\ and then start the program.

It will not touch other folders. It will only care the folder mentioned in the registry only.


RE: New folder place C:\Users\User Name\Documents\EasyBilling - serge - 03-29-2010

Hello
Technical Support
Evinco Solutions Limited

yes, You are helped to me, I thank you, Pls close this problem.

Tks, Serge
Izum Ukraine


RE: New folder place C:\Users\User Name\Documents\EasyBilling - serge - 06-29-2010

Hello
Technical Support
Evinco Solutions Limited

I want to return to this question. Today, I had reinstalled EasyBilling on our new hard disk. But, I don't see a folder: /Documents/EasyBilling .... at all.

What can I do ... I press a key: Restore, and ... long process more 15-20 minutes (it still run at my computer) how to re-take my stored-data

Tks, Serge
Izum Ukraine


RE: New folder place C:\Users\User Name\Documents\EasyBilling - support - 06-29-2010

Hello

Which version you're using?


RE: New folder place C:\Users\User Name\Documents\EasyBilling - Guest - 06-29-2010

Hello

This is ver 3.0.3 - b198, I think, C:\ProgramData\EasyBilling\

Tks
Serge P.


RE: New folder place C:\Users\User Name\Documents\EasyBilling - support - 06-29-2010

Hi,

If you can confirm the folder is C:\ProgramData\EasyBilling\, you can restore your data manually.

1. In Windows, open "Windows Explorer" or "My Computer"
2. Switch to C:\ProgramData\EasyBilling\
3. Copy your backup zip file to there
4. Extract/Unzip the file there, it will overwrite existing files
5. After unzip, you should check the file structure similar as the attached image
ie. Under C:\ProgramData\EasyBilling\ folder, you should have
db\
Folder\
log\
Report\
resource\
temp\
Disclaimer.txt
license.properties
Readme.txt

6. If the structure is correct, you can start EasyBilling then.

Regards,


RE: New folder place C:\Users\User Name\Documents\EasyBilling - Guest - 06-30-2010

Hello support

My name Serge P. and I can not enter to this forum with by my name. Pls inspect this problem also. With this problem, I'm sorry, this path: C:\ProgramData\EasyBilling\ is correct ?? All here, as you say in this time. There are pictures, but I can not download at this Msg without registration / without entering with by my name.

I thank you
Serge P.


RE: New folder place C:\Users\User Name\Documents\EasyBilling - serge - 06-30-2010

Hello support

Very Well ... There are two pictures. Pls see with the requestion: it's correctly

I thank you
Serge P.

... APP ...


RE: New folder place C:\Users\User Name\Documents\EasyBilling - support - 06-30-2010

Yes. They are correct.
You may start EasyBilling and try.