Installation Problem
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joe
Guest

 
#1
Installation Problem
Hi support team,
I tried to installed the program to a PC which joined to a domain:
I logged in as local administrator then installed it. Everything seemed normal and I could access to program.
After that, I logged in as normal user and tried to access the program.
I could see the program banner only, but the program could not start up.
Would you give me some idea.
12-06-2009, 11:02 PM
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support Offline
Technical Support
******

Posts: 302
Threads: 19
Joined: Nov 2006
#2
RE: Installation Problem
(12-06-2009, 11:02 PM)joe Wrote: Hi support team,
I tried to installed the program to a PC which joined to a domain:
I logged in as local administrator then installed it. Everything seemed normal and I could access to program.
After that, I logged in as normal user and tried to access the program.
I could see the program banner only, but the program could not start up.
Would you give me some idea.

Please grant the "Normal User" enough priviledge to the following two folder
- Program Files\EasyBilling\
- My Documents\EasyBiling\
Technical Support
Evinco Solutions Limited
http://www.evinco-software.com
- Provides innovative business software
12-06-2009, 11:08 PM
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Guest
Guest

 
#3
RE: Installation Problem
Hi Support team,
I am confused with "My Documents\EasyBiling\"
I cannot find it.
I can only locate some user like xxx (the user name), xxx.xxxdomain, ..... then all is the windows default like, All Users, Default User and Administrator.
12-07-2009, 11:31 AM
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support Offline
Technical Support
******

Posts: 302
Threads: 19
Joined: Nov 2006
#4
RE: Installation Problem
(12-07-2009, 11:31 AM)Guest Wrote: Hi Support team,
I am confused with "My Documents\EasyBiling\"
I cannot find it.
I can only locate some user like xxx (the user name), xxx.xxxdomain, ..... then all is the windows default like, All Users, Default User and Administrator.

In your windows, every user should have a "My Documents" folder.
You may start "Windows Explorer" and locate it.

Or, you may install the software by the Normal User instead of Administrator.
Technical Support
Evinco Solutions Limited
http://www.evinco-software.com
- Provides innovative business software
12-07-2009, 11:38 AM
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Guest
Guest

 
#5
RE: Installation Problem
Hi,
Finally I could setup the program and access on my user's PC.
May be your development team have to make a option for the user, like me who install the program to a domain logged PC.
Thanks.
12-08-2009, 03:32 PM
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serge Offline
Junior Member
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Posts: 35
Threads: 8
Joined: Jul 2009
#6
RE: Installation Problem
I'm sorry, I have same about problem. I can open new topic, what is do therefor
03-26-2010, 09:36 AM
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support Offline
Technical Support
******

Posts: 302
Threads: 19
Joined: Nov 2006
#7
RE: Installation Problem
(03-26-2010, 09:36 AM)serge Wrote: I'm sorry, I have same about problem. I can open new topic, what is do therefor

We've made the reply in your new topic.
Please check there.
Technical Support
Evinco Solutions Limited
http://www.evinco-software.com
- Provides innovative business software
03-26-2010, 11:26 AM
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