I can't make to preview a documents in pdf-format, or what ...
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serge Offline
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#1
I can't make to preview a documents in pdf-format, or what ...
Hello easyBilling support

I can't make to preview a documents in pdf-format, or what ... What can I do, what is not correct. Pls help me therefor.

Tks, Serge
03-30-2010, 01:05 AM
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support Offline
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Posts: 302
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#2
RE: I can't make to preview a documents in pdf-format, or what ...
(03-30-2010, 01:05 AM)serge Wrote: Hello easyBilling support

I can't make to preview a documents in pdf-format, or what ... What can I do, what is not correct. Pls help me therefor.

Tks, Serge

Please ensure your default PDF viewer is set.
EasyBilling will call windows default PDF viewer to preview your document.

You may also email us the logging file for checking
The logging files can be found in
EasyBilling_INSTALLED_FOLDER\bin\logging

Normally, it is in
C:\Program Files\EasyBilling\bin\logging.
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Evinco Solutions Limited
http://www.evinco-software.com
- Provides innovative business software
03-30-2010, 11:23 AM
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serge Offline
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Posts: 35
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#3
RE: I can't make to preview a documents in pdf-format, or what ...
(03-30-2010, 11:23 AM)support Wrote:
(03-30-2010, 01:05 AM)serge Wrote: Hello easyBilling support

I can't make to preview a documents in pdf-format, or what ... What can I do, what is not correct. Pls help me therefor.

Tks, Serge

Please ensure your default PDF viewer is set.
EasyBilling will call windows default PDF viewer to preview your document.

You may also email us the logging file for checking
The logging files can be found in
EasyBilling_INSTALLED_FOLDER\bin\logging

Normally, it is in
C:\Program Files\EasyBilling\bin\logging.

Hello easyBilling support

I thank you for the supporting. I archived these log-files, I attached these pictures.

Tks, Serge


Attached Files Image(s)
       

.zip   bin-logging-files.zip (Size: 2.83 KB / Downloads: 504)
(This post was last modified: 03-31-2010, 12:04 AM by serge.)
03-30-2010, 11:58 PM
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support Offline
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Posts: 302
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#4
RE: I can't make to preview a documents in pdf-format, or what ...
Have you installed other fonts and use it?

It seems that the font cannot be exported and generate into the PDF file, which make the PDF file cannot be viewable.

You may try to use the built-in font in EasyBilling or install other font instead.
Technical Support
Evinco Solutions Limited
http://www.evinco-software.com
- Provides innovative business software
03-31-2010, 10:13 AM
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serge Offline
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Posts: 35
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#5
RE: I can't make to preview a documents in pdf-format, or what ...
(03-31-2010, 10:13 AM)support Wrote: Have you installed other fonts and use it?

It seems that the font cannot be exported and generate into the PDF file, which make the PDF file cannot be viewable.

You may try to use the built-in font in EasyBilling or install other font instead.

Hello easyBilling support

The built-in fonts in EasyBilling are not viewing in Russian, Always, I do install any Arial, but now fonts Arial ver 5, ver 2 are not printing correct: very wide, or very narrow. What font recommend to text russian.

Tks, Serge
04-02-2010, 03:50 AM
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support Offline
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Posts: 302
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#6
RE: I can't make to preview a documents in pdf-format, or what ...
(04-02-2010, 03:50 AM)serge Wrote:
(03-31-2010, 10:13 AM)support Wrote: Have you installed other fonts and use it?

It seems that the font cannot be exported and generate into the PDF file, which make the PDF file cannot be viewable.

You may try to use the built-in font in EasyBilling or install other font instead.

Hello easyBilling support

The built-in fonts in EasyBilling are not viewing in Russian, Always, I do install any Arial, but now fonts Arial ver 5, ver 2 are not printing correct: very wide, or very narrow. What font recommend to text russian.

Tks, Serge

Sorry, we don't familiar with Russian Font and cannot make any recommendation.
Maybe you can try different fonts and see.
Technical Support
Evinco Solutions Limited
http://www.evinco-software.com
- Provides innovative business software
04-02-2010, 05:58 PM
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serge Offline
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Posts: 35
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Joined: Jul 2009
#7
RE: I can't make to preview a documents in pdf-format, or what ...
Hello Support

Yes, PDF is only some Fonts. Today I know about it. All I corrected

I thank you
Serge
04-09-2010, 09:17 AM
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serge Offline
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Posts: 35
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#8
RE: I can't make to preview a documents in pdf-format, or what ...
(04-09-2010, 09:17 AM)serge Wrote: Hello Support

Yes, PDF is only some Fonts. Today I know about it. All I corrected

I thank you
Serge


I re-turned to an old version, it's very well
08-03-2010, 08:32 PM
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