Frequently Asked Questions

The EasyBilling trial version has no time limit. However, it is restricted to creating a maximum of 25 documents but provides full functionality for you to test.

Once the document limit of 25 is reached in the trial version, you will not be able to create new documents. However, you can still use other features, such as printing existing documents, generating and exporting reports, and managing customer and product data.

EasyBilling invoicing software is a one-time purchase that grants you a Lifetime License, with no monthly or annual fees required. The "Software License" you purchase is used to activate the full features and is valid permanently.

Your Full Version License includes one year of free software update service. You can update to all newly released versions for free within one year from the date of purchase. After one year, you can still continue to permanently use the version you currently own.

Yes, we offer a 30-day, 100% full money-back guarantee. If you purchase the software using Stripe or PayPal and are dissatisfied for any reason, simply email us (account@evinco-software.com) within thirty days of purchase to receive a 100% full refund.

We accept online payment, including all major Credit Cards and PayPal (processed securely via Stripe and PayPal gateways).

After completing the online payment, your "Software License" information will be sent immediately via email along with your electronic receipt.

No, you do not need to re-download and install. Immediately after purchase, we will email you the "Software License". You only need to enter this code into your existing trial version, and it will be instantly converted to the Full Version. All your data, information, and settings will be fully preserved and will not be deleted.

Yes, all the existing data and settings will be retained after registration.

One License can only be installed and used on one computer.

Yes. You can transfer the invocing software to a new computer in cases of equipment change or computer failure:

1. Perform a data backup of EasyBilling on the old computer.
2. Install the EasyBilling software on the new computer.
3. Restore the backup data within EasyBilling on the new computer.
4. Register the software using your original License.
5. After confirming that the software is functioning correctly and the data is complete, please uninstall the software from the old computer.

By default, documents in our invoicing software are set to A4 size. You can select different paper sizes for documents, including A4 portrait, A4 landscape, A5 portrait, A5 landscape, Letter, and Legal, in the menu "Customize Document > Paper Size / Layout".

EasyBilling invoicing software is a standalone application, and does not have network/multi-user access features.

However, you can set the Data Folder (we called it workspace in EasyBilling) to a network drive/shared folder, so that EasyBilling from different computers can access the same "data".

For detailed, step-by-step instructions, please refer to our Share Workspace between Two Computers in EasyBilling Help Center.

We are committed to providing high-quality after-sales service. For any questions regarding the use and operation of the software, you do not need to worry about complex service terms. Please feel free to contact us via email, phone, or WhatsApp, and our team will be dedicated to assisting you.

Please visit the Retrieve License Information webpage to retrieve your license information.

Please send an email to support@evinco-software.com with your License Information, and we will provide you with the download link for the relevant version.